Dynamic rich media component for ASP.Net Flash, Video, Audio, FlashVideo and ToolTip / Balloon Help controls for C# and VB.Net
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Issue on Production Server Options · View
Guest
Posted: Monday, October 29, 2007 4:26:26 PM
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We just purchased your control. It works great on local host but I have no picture or sound on production web site. I get the control with moving green bars but no video. This is the Flash Video ASP.Net control. Video encoded with Flash Video encoder by Adobe. I just made a skin change and now the control is black (no play buttons, etc.). We purchased a developers license which should work on any web site, correct? This is for an internal web application. We are using Ajax and server is running Windows 2003.

Russ
Dave
Posted: Tuesday, October 30, 2007 5:39:54 AM
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Hey Russ,

Please send me a screenshot of what's happening on your live server, and if possible, recreate the problem in a hello world project that I can test here.

Check if the skin you added works on localhost too, or if that's a live server issue as well.

Thanks for your patience.

-Dave
mike(sg)
Posted: Wednesday, November 14, 2007 3:45:53 AM
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I, too, am experiencing a similar problem.

The Flash Video control was downloaded and installed into my Visual Studio 2005 IDE. It was dragged-and-dropped onto an aspx webpage. It plays a recently created flv file on the localhost (running in debug mode on the VS2005 ASP.NET Development Server).

When we published this page onto our production server (running Windows Server 2003), the rotating green bars are seen. Later we published it with the VideoURL pointing to the BBC flv which you use in your demo, and the BBC flv file plays.

We could use some help from your team.

Thanks.

Mike (from Singapore)
Dave
Posted: Wednesday, November 14, 2007 4:24:05 AM
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Mike,

Several people have had the problem you're experiencing, and we've found a solution:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19439&sliceId=2

The problem is not caused by our software - it's a server issue. Follow the instructions in the above link and you're all set.

Cheers!

-Dave
Guest
Posted: Sunday, January 20, 2008 6:50:30 PM
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hi, Dave
I already configure all above adobe instruction but your software not run my video.

Can you have sometime more about this.

Thans in advaced.
Dave
Posted: Monday, January 21, 2008 10:52:10 AM
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Are you sure that your error is related to this forum thread?

What are your exact symptoms?

-Dave
Guest
Posted: Tuesday, March 18, 2008 1:13:25 PM
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Hi everyone,

I just purchased the ASP.Net Flash video control and I think it is pretty cool. However, I am having a weird problem. the video will play when I go to the website from within our network. when i remote into an computer outside of our network and go to the website, the video doesn't play (just black sacreen with the green buffer bar) . this has me very confused and any help would be appreciated.

Thanks,
Adam

P.S. I downloaded the hello world demo and siimply changed the movie URL and I get the same results.
Guest
Posted: Tuesday, March 18, 2008 1:24:03 PM
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Guest wrote:
Hi everyone,

I just purchased the ASP.Net Flash video control and I think it is pretty cool. However, I am having a weird problem. the video will play when I go to the website from within our network. when i remote into an computer outside of our network and go to the website, the video doesn't play (just black sacreen with the green buffer bar) . this has me very confused and any help would be appreciated.

Thanks,
Adam

P.S. I downloaded the hello world demo and siimply changed the movie URL and I get the same results.


here is the link for you to review

http://www9.legendadvisorycorp.com/default.aspx

Thanks,
Adam
Jake
Posted: Wednesday, March 19, 2008 11:01:43 AM
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I have tried accessing your FLV directly:

http://www9.legendadvisorycorp.com/video/files/aann_768_0.flv/

No Luck!!

Are you sure the URL is correct - and teh server has permission to serve .flv files to the www

http://www.aspnetmedia.com
Guest
Posted: Wednesday, March 19, 2008 1:26:13 PM
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Jake,

I got it working. we had two issues.

1. I had to add the below line to the httphandlers
<add path="*.flv" verb="*" type="System.Web.StaticFileHandler"/>

2. Our firewall was blocking the file extension.


thanks,

Adam
Jake
Posted: Monday, March 24, 2008 2:47:58 AM
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Guest
Posted: Tuesday, May 06, 2008 5:06:25 PM
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I tried this solution but I still have the problem. The web browser sends the following error:

"HTTP Error 401.3 - Unauthorized: Access is denied due to an ACL set on the requested resource."

Please help

Guest wrote:
Mike,

Several people have had the problem you're experiencing, and we've found a solution:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19439&sliceId=2

The problem is not caused by our software - it's a server issue. Follow the instructions in the above link and you're all set.

Cheers!

-Dave
Guest
Posted: Wednesday, May 07, 2008 1:19:29 AM
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I reviewed these steps taken from KB article referenced earlier, but found one glitch. The original steps are as follows:

1. On the Windows 2003 server, open the Internet Information Services Manager.
2. Expand the Local Computer Server.
3. Right-click the local computer server and select Properties.
4. Select the MIME Types tab.
5. Click New and enter the following information:
6. Associated Extension box: .FLV
7. MIME Type box:flv-application/octet-stream
8. Click OK.
9. Restart the World Wide Web Publishing service.

The only change here is instead of typing 'flv-application/octet-stream' in the MIME box for step #7 I typed, 'video/x-flv'. I followed the rest of the steps and it all worked. BTW, I m running Windows Server 2003 64-bit Enterprise from my C# .net 2.0 application.
JumpTide
Posted: Thursday, July 03, 2008 12:52:44 PM
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I've got a same kind of problem.
The video doesn't run online. But if i try it locally it runs well.
Right now i added the full http://www.webdsite.nl/test.flv link to the player.
Locally in the development it runs great.
But i put it on the webserver. Bevore i get a black screen. Right now i get the first frame of the video. And it stops.

Whats wrong?
I added it to the mime. Do i need to add the flv it also to the Appliction Configuration -> Mappings ??????

You can visit the project on : <ASPNetFlashVideo:FlashVideo ID="FlashVideo1" runat="server" AutoPlay="False" BufferTime="10" VideoURL="http://dftv.jumptide.nl:81/33.flv">
</ASPNetFlashVideo:FlashVideo>
JumpTide
Posted: Thursday, July 03, 2008 12:54:03 PM
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Sorry i could not edit my post.
You can visit it on:

http://dftv.jumptide.nl:81/default.aspx
JumpTide
Posted: Thursday, July 03, 2008 1:00:55 PM
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Strange, on localhost and in the network it works great!
But not for external users! Does the streaming use another port then 80 ?
Guest
Posted: Monday, July 28, 2008 8:16:08 AM
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I have the same problem. Works well on Server after adding the MIME type. But it is not working over the internet - just the green loader is displayed. In our Firewall port 80 (http) is open and no restriction for flv files. Does this software use any other port for streaming?

Please help.
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